COMMUNITY ENGAGEMENTS
Floods in Freetown: Cash Transfer #2
5 questions polled on this topic
23% response rate
369 responded out of 1,572 polled
Oct 20. 2017
Have u received d payment alert from Airtel Money in d last days?
Oct 20. 2017
Did you receive ur 2nd cash payment now?
Oct 20. 2017
Do u have any complaint to make about d Cash Transfer process?
Oct 20. 2017
What is ur complaint about?
Oct 20. 2017
Please REPLY in ur own words with ur Other Complaint about the Cash Transfer Process.

POLL RESULTS

OCT 20. 2017
Have u received d payment alert from Airtel Money in d last days?
369 responded out of 1,572 polled
Female
53%
No
 
No
47%
Yes
 
Yes

Male
50%
No
 
No
50%
Yes
 
Yes
0-14
0%
yes
 
yes
0%
no
 
no

15-19
0%
yes
 
yes
0%
no
 
no

20-24
100%
yes
 
yes
0%
no
 
no

25-30
33%
yes
 
yes
67%
no
 
no

31-34
100%
yes
 
yes
0%
no
 
no

35+
50%
yes
 
yes
50%
no
 
no
55%
No
 
No
45%
Yes
 
Yes
OCT 20. 2017
Did you receive ur 2nd cash payment now?
141 responded out of 166 polled
Female
9%
No
 
No
91%
Yes
 
Yes

Male
8%
No
 
No
92%
Yes
 
Yes
0-14
0%
yes
 
yes
0%
no
 
no

15-19
0%
yes
 
yes
0%
no
 
no

20-24
100%
yes
 
yes
0%
no
 
no

25-30
100%
yes
 
yes
0%
no
 
no

31-34
100%
yes
 
yes
0%
no
 
no

35+
100%
yes
 
yes
0%
no
 
no
10%
No
 
No
90%
Yes
 
Yes
OCT 20. 2017
Do u have any complaint to make about d Cash Transfer process?
297 responded out of 344 polled
Female
43%
No
 
No
57%
Yes
 
Yes

Male
53%
No
 
No
47%
Yes
 
Yes
0-14
0%
yes
 
yes
0%
no
 
no

15-19
0%
yes
 
yes
0%
no
 
no

20-24
100%
yes
 
yes
0%
no
 
no

25-30
33%
yes
 
yes
67%
no
 
no

31-34
100%
yes
 
yes
0%
no
 
no

35+
0%
yes
 
yes
100%
no
 
no
49%
No
 
No
51%
Yes
 
Yes
OCT 20. 2017
What is ur complaint about?
141 responded out of 150 polled
Female
16%
Other Complaint
 
Other Complaint
9%
Unable to get Cash from phone
 
Unable to get Cash from phone
7%
Delays
 
Delays
11%
Less Payment received
 
Less Payment received
56%
No Payment received
 
No Payment received

Male
7%
Other Complaint
 
Other Complaint
11%
Unable to get Cash from phone
 
Unable to get Cash from phone
23%
Delays
 
Delays
11%
Less Payment received
 
Less Payment received
48%
No Payment received
 
No Payment received
0-14
0%
other complaint
 
other complaint
0%
less payment received
 
less payment received
0%
delays
 
delays
0%
unable to get cash from phone
 
unable to get cash from phone
0%
no payment received
 
no payment received

15-19
0%
other complaint
 
other complaint
0%
less payment received
 
less payment received
0%
delays
 
delays
0%
unable to get cash from phone
 
unable to get cash from phone
0%
no payment received
 
no payment received

20-24
0%
other complaint
 
other complaint
0%
less payment received
 
less payment received
100%
delays
 
delays
0%
unable to get cash from phone
 
unable to get cash from phone
0%
no payment received
 
no payment received

25-30
0%
other complaint
 
other complaint
0%
less payment received
 
less payment received
0%
delays
 
delays
0%
unable to get cash from phone
 
unable to get cash from phone
100%
no payment received
 
no payment received

31-34
0%
other complaint
 
other complaint
0%
less payment received
 
less payment received
100%
delays
 
delays
0%
unable to get cash from phone
 
unable to get cash from phone
0%
no payment received
 
no payment received

35+
0%
other complaint
 
other complaint
0%
less payment received
 
less payment received
0%
delays
 
delays
0%
unable to get cash from phone
 
unable to get cash from phone
0%
no payment received
 
no payment received
11%
Other Complaint
 
Other Complaint
9%
Unable to get Cash from phone
 
Unable to get Cash from phone
14%
Delays
 
Delays
12%
Less Payment received
 
Less Payment received
54%
No Payment received
 
No Payment received
OCT 20. 2017
Please REPLY in ur own words with ur Other Complaint about the Cash Transfer Process.
14 responded out of 15 polled
phone
card
id
money
now
place
rent
yet
children
first
name
ok
pay
received
resive
agency
also
asked
benefit
camp
comes
corruption
coz
enough
everything
fees
found
get
go
got
happen
home
house
hv
later
list
lost
madam
new
product
receive
registar
right
said
school
second
settle
sign
sir
snapt

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