DISASTER & EMMERGENCIES
Floods in Freetown: Cash Transfer Poll #5 HCT 3
5 questions polled on this topic
54% response rate
1,214 responded out of 2,253 polled
Jan 11. 2018
UNICEF supports u during d Cash Transfer process. Have u received a payment alert from Orange Money already this WEEK?
Jan 11. 2018
Did u receive ur cash payment out of ur phone by now?
Jan 11. 2018
Do u have any complaint to make about d Cash Transfer process?
Jan 11. 2018
What is ur complaint about?
Jan 11. 2018
Please REPLY in ur own words with ur OTHER complaint about the Cash Transfer Process.

POLL RESULTS

JAN 11. 2018
UNICEF supports u during d Cash Transfer process. Have u received a payment alert from Orange Money already this WEEK?
1,214 responded out of 2,253 polled
Female
78%
Yes
 
Yes
22%
No
 
No

Male
85%
Yes
 
Yes
15%
No
 
No
0-14
0%
Yes
 
Yes
0%
No
 
No

15-19
100%
Yes
 
Yes
0%
No
 
No

20-24
75%
Yes
 
Yes
25%
No
 
No

25-30
80%
Yes
 
Yes
20%
No
 
No

31-34
89%
Yes
 
Yes
11%
No
 
No

35+
80%
Yes
 
Yes
20%
No
 
No
82%
Yes
 
Yes
18%
No
 
No
JAN 11. 2018
Did u receive ur cash payment out of ur phone by now?
964 responded out of 1,094 polled
Female
65%
Yes
 
Yes
35%
No
 
No

Male
65%
Yes
 
Yes
35%
No
 
No
0-14
0%
Yes
 
Yes
0%
No
 
No

15-19
100%
Yes
 
Yes
0%
No
 
No

20-24
53%
Yes
 
Yes
47%
No
 
No

25-30
65%
Yes
 
Yes
35%
No
 
No

31-34
65%
Yes
 
Yes
35%
No
 
No

35+
63%
Yes
 
Yes
37%
No
 
No
65%
Yes
 
Yes
35%
No
 
No
JAN 11. 2018
Do u have any complaint to make about d Cash Transfer process?
812 responded out of 889 polled
Female
53%
Yes
 
Yes
47%
No
 
No

Male
61%
Yes
 
Yes
39%
No
 
No
0-14
0%
Yes
 
Yes
0%
No
 
No

15-19
0%
Yes
 
Yes
100%
No
 
No

20-24
52%
Yes
 
Yes
48%
No
 
No

25-30
53%
Yes
 
Yes
47%
No
 
No

31-34
64%
Yes
 
Yes
36%
No
 
No

35+
58%
Yes
 
Yes
42%
No
 
No
58%
Yes
 
Yes
42%
No
 
No
JAN 11. 2018
What is ur complaint about?
398 responded out of 448 polled
Female
25%
No Payment received
 
No Payment received
32%
Less Payment received
 
Less Payment received
36%
Delays
 
Delays
4%
Unable to get Cash from phone
 
Unable to get Cash from phone
4%
Other Complaint
 
Other Complaint

Male
10%
No Payment received
 
No Payment received
32%
Less Payment received
 
Less Payment received
41%
Delays
 
Delays
10%
Unable to get Cash from phone
 
Unable to get Cash from phone
8%
Other Complaint
 
Other Complaint
0-14
0%
No Payment received
 
No Payment received
0%
Less Payment received
 
Less Payment received
0%
Delays
 
Delays
0%
Unable to get Cash from phone
 
Unable to get Cash from phone
0%
Other Complaint
 
Other Complaint

15-19
0%
No Payment received
 
No Payment received
0%
Less Payment received
 
Less Payment received
0%
Delays
 
Delays
0%
Unable to get Cash from phone
 
Unable to get Cash from phone
0%
Other Complaint
 
Other Complaint

20-24
15%
No Payment received
 
No Payment received
38%
Less Payment received
 
Less Payment received
38%
Delays
 
Delays
8%
Unable to get Cash from phone
 
Unable to get Cash from phone
0%
Other Complaint
 
Other Complaint

25-30
19%
No Payment received
 
No Payment received
26%
Less Payment received
 
Less Payment received
36%
Delays
 
Delays
7%
Unable to get Cash from phone
 
Unable to get Cash from phone
12%
Other Complaint
 
Other Complaint

31-34
4%
No Payment received
 
No Payment received
30%
Less Payment received
 
Less Payment received
48%
Delays
 
Delays
9%
Unable to get Cash from phone
 
Unable to get Cash from phone
9%
Other Complaint
 
Other Complaint

35+
17%
No Payment received
 
No Payment received
35%
Less Payment received
 
Less Payment received
36%
Delays
 
Delays
9%
Unable to get Cash from phone
 
Unable to get Cash from phone
3%
Other Complaint
 
Other Complaint
16%
No Payment received
 
No Payment received
33%
Less Payment received
 
Less Payment received
38%
Delays
 
Delays
7%
Unable to get Cash from phone
 
Unable to get Cash from phone
7%
Other Complaint
 
Other Complaint
JAN 11. 2018
Please REPLY in ur own words with ur OTHER complaint about the Cash Transfer Process.
18 responded out of 22 polled
cash
money
yet
now
payment
received
total
transfer
us
wfp
000
224000
5046000
783
amouth
card
case
chase
complain
complete
delay
dem
feeding
five
frustrated
give
given
infliction
le
less
let
many
million
months
nacsa
note
per
plz
promise
promised
promiss
receive
seriously
sheduled
sim
still
sum
thanks
two
understand

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