DISASTER & EMMERGENCIES
Floods in Freetown: Cash Transfer Poll #5 HCT 3
5 questions polled on this topic
38% response rate
607 responded out of 1,614 polled
Jan 11. 2018
UNICEF supports u during d Cash Transfer process. Have u received a payment alert from Orange Money already this WEEK?
Jan 11. 2018
Did u receive ur cash payment out of ur phone by now?
Jan 11. 2018
Do u have any complaint to make about d Cash Transfer process?
Jan 11. 2018
What is ur complaint about?
Jan 11. 2018
Please REPLY in ur own words with ur OTHER complaint about the Cash Transfer Process.

POLL RESULTS

JAN 11. 2018
UNICEF supports u during d Cash Transfer process. Have u received a payment alert from Orange Money already this WEEK?
607 responded out of 1,614 polled
Female
22%
No
 
No
78%
Yes
 
Yes

Male
15%
No
 
No
85%
Yes
 
Yes
0-14
0%
yes
 
yes
0%
no
 
no

15-19
100%
yes
 
yes
0%
no
 
no

20-24
75%
yes
 
yes
25%
no
 
no

25-30
80%
yes
 
yes
20%
no
 
no

31-34
89%
yes
 
yes
11%
no
 
no

35+
80%
yes
 
yes
20%
no
 
no
18%
No
 
No
82%
Yes
 
Yes
JAN 11. 2018
Did u receive ur cash payment out of ur phone by now?
482 responded out of 607 polled
Female
35%
No
 
No
65%
Yes
 
Yes

Male
35%
No
 
No
65%
Yes
 
Yes
0-14
0%
yes
 
yes
0%
no
 
no

15-19
100%
yes
 
yes
0%
no
 
no

20-24
53%
yes
 
yes
47%
no
 
no

25-30
65%
yes
 
yes
35%
no
 
no

31-34
65%
yes
 
yes
35%
no
 
no

35+
63%
yes
 
yes
37%
no
 
no
35%
No
 
No
65%
Yes
 
Yes
JAN 11. 2018
Do u have any complaint to make about d Cash Transfer process?
406 responded out of 482 polled
Female
47%
No
 
No
53%
Yes
 
Yes

Male
39%
No
 
No
61%
Yes
 
Yes
0-14
0%
yes
 
yes
0%
no
 
no

15-19
0%
yes
 
yes
100%
no
 
no

20-24
52%
yes
 
yes
48%
no
 
no

25-30
53%
yes
 
yes
47%
no
 
no

31-34
64%
yes
 
yes
36%
no
 
no

35+
58%
yes
 
yes
42%
no
 
no
42%
No
 
No
58%
Yes
 
Yes
JAN 11. 2018
What is ur complaint about?
199 responded out of 236 polled
Female
4%
Other Complaint
 
Other Complaint
4%
Unable to get Cash from phone
 
Unable to get Cash from phone
36%
Delays
 
Delays
32%
Less Payment received
 
Less Payment received
25%
No Payment received
 
No Payment received

Male
8%
Other Complaint
 
Other Complaint
10%
Unable to get Cash from phone
 
Unable to get Cash from phone
41%
Delays
 
Delays
32%
Less Payment received
 
Less Payment received
10%
No Payment received
 
No Payment received
0-14
0%
other complaint
 
other complaint
0%
less payment received
 
less payment received
0%
delays
 
delays
0%
unable to get cash from phone
 
unable to get cash from phone
0%
no payment received
 
no payment received

15-19
0%
other complaint
 
other complaint
0%
less payment received
 
less payment received
0%
delays
 
delays
0%
unable to get cash from phone
 
unable to get cash from phone
0%
no payment received
 
no payment received

20-24
0%
other complaint
 
other complaint
38%
less payment received
 
less payment received
38%
delays
 
delays
8%
unable to get cash from phone
 
unable to get cash from phone
15%
no payment received
 
no payment received

25-30
12%
other complaint
 
other complaint
26%
less payment received
 
less payment received
36%
delays
 
delays
7%
unable to get cash from phone
 
unable to get cash from phone
19%
no payment received
 
no payment received

31-34
9%
other complaint
 
other complaint
30%
less payment received
 
less payment received
48%
delays
 
delays
9%
unable to get cash from phone
 
unable to get cash from phone
4%
no payment received
 
no payment received

35+
3%
other complaint
 
other complaint
35%
less payment received
 
less payment received
36%
delays
 
delays
9%
unable to get cash from phone
 
unable to get cash from phone
17%
no payment received
 
no payment received
7%
Other Complaint
 
Other Complaint
7%
Unable to get Cash from phone
 
Unable to get Cash from phone
38%
Delays
 
Delays
33%
Less Payment received
 
Less Payment received
16%
No Payment received
 
No Payment received
JAN 11. 2018
Please REPLY in ur own words with ur OTHER complaint about the Cash Transfer Process.
9 responded out of 13 polled
cash
money
yet
now
payment
received
total
transfer
us
wfp
000
224000
5046000
783
amouth
card
case
chase
complain
complete
delay
dem
feeding
five
frustrated
give
given
infliction
le
less
let
many
million
months
nacsa
note
per
plz
promise
promised
promiss
receive
seriously
sheduled
sim
still
sum
thanks
two
understand

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