GENERAL
Floods in Freetown: Cash Transfer #3
5 questions polled on this topic
70% response rate
342 responded out of 486 polled
Nov 16. 2017
Have u received a payment alert from Airtel Money TODAY?
Nov 16. 2017
Did you receive ur ERCT cash payment today?
Nov 16. 2017
Do u have any complaint to make about d Cash Transfer process?
Nov 16. 2017
What is ur complaint about?
Nov 16. 2017
Please REPLY in ur own words with ur complaint about the Cash Transfer Process.

POLL RESULTS

NOV 16. 2017
Have u received a payment alert from Airtel Money TODAY?
342 responded out of 486 polled
Female
80%
Yes
 
Yes
20%
No
 
No

Male
78%
Yes
 
Yes
22%
No
 
No
0-14
0%
Yes
 
Yes
0%
No
 
No

15-19
100%
Yes
 
Yes
0%
No
 
No

20-24
75%
Yes
 
Yes
25%
No
 
No

25-30
83%
Yes
 
Yes
17%
No
 
No

31-34
80%
Yes
 
Yes
20%
No
 
No

35+
67%
Yes
 
Yes
33%
No
 
No
75%
Yes
 
Yes
25%
No
 
No
NOV 16. 2017
Did you receive ur ERCT cash payment today?
272 responded out of 311 polled
Female
70%
Yes
 
Yes
30%
No
 
No

Male
75%
Yes
 
Yes
25%
No
 
No
0-14
0%
Yes
 
Yes
0%
No
 
No

15-19
100%
Yes
 
Yes
0%
No
 
No

20-24
90%
Yes
 
Yes
10%
No
 
No

25-30
68%
Yes
 
Yes
32%
No
 
No

31-34
75%
Yes
 
Yes
25%
No
 
No

35+
71%
Yes
 
Yes
29%
No
 
No
74%
Yes
 
Yes
26%
No
 
No
NOV 16. 2017
Do u have any complaint to make about d Cash Transfer process?
242 responded out of 257 polled
Female
60%
Yes
 
Yes
40%
No
 
No

Male
70%
Yes
 
Yes
30%
No
 
No
0-14
0%
Yes
 
Yes
0%
No
 
No

15-19
100%
Yes
 
Yes
0%
No
 
No

20-24
71%
Yes
 
Yes
29%
No
 
No

25-30
67%
Yes
 
Yes
33%
No
 
No

31-34
57%
Yes
 
Yes
43%
No
 
No

35+
70%
Yes
 
Yes
30%
No
 
No
66%
Yes
 
Yes
34%
No
 
No
NOV 16. 2017
What is ur complaint about?
138 responded out of 151 polled
Female
15%
No Payment received
 
No Payment received
40%
Less Payment received
 
Less Payment received
25%
Delays
 
Delays
10%
Unable to get Cash from phone
 
Unable to get Cash from phone
10%
Other Complaint
 
Other Complaint

Male
13%
No Payment received
 
No Payment received
45%
Less Payment received
 
Less Payment received
18%
Delays
 
Delays
8%
Unable to get Cash from phone
 
Unable to get Cash from phone
16%
Other Complaint
 
Other Complaint
0-14
0%
No Payment received
 
No Payment received
0%
Less Payment received
 
Less Payment received
0%
Delays
 
Delays
0%
Unable to get Cash from phone
 
Unable to get Cash from phone
0%
Other Complaint
 
Other Complaint

15-19
0%
No Payment received
 
No Payment received
0%
Less Payment received
 
Less Payment received
0%
Delays
 
Delays
0%
Unable to get Cash from phone
 
Unable to get Cash from phone
100%
Other Complaint
 
Other Complaint

20-24
0%
No Payment received
 
No Payment received
50%
Less Payment received
 
Less Payment received
25%
Delays
 
Delays
0%
Unable to get Cash from phone
 
Unable to get Cash from phone
25%
Other Complaint
 
Other Complaint

25-30
14%
No Payment received
 
No Payment received
45%
Less Payment received
 
Less Payment received
14%
Delays
 
Delays
9%
Unable to get Cash from phone
 
Unable to get Cash from phone
18%
Other Complaint
 
Other Complaint

31-34
50%
No Payment received
 
No Payment received
0%
Less Payment received
 
Less Payment received
50%
Delays
 
Delays
0%
Unable to get Cash from phone
 
Unable to get Cash from phone
0%
Other Complaint
 
Other Complaint

35+
21%
No Payment received
 
No Payment received
37%
Less Payment received
 
Less Payment received
26%
Delays
 
Delays
11%
Unable to get Cash from phone
 
Unable to get Cash from phone
5%
Other Complaint
 
Other Complaint
13%
No Payment received
 
No Payment received
49%
Less Payment received
 
Less Payment received
17%
Delays
 
Delays
7%
Unable to get Cash from phone
 
Unable to get Cash from phone
13%
Other Complaint
 
Other Complaint
NOV 16. 2017
Please REPLY in ur own words with ur complaint about the Cash Transfer Process.
18 responded out of 18 polled
money
balance
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received
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